Is it possible to cancel an order after its confirmation?

Cancellation on the day of delivery is not allowed. However, in some cases, we may arrange for a refund or transfer of funds for a future order at our discretion. If the order has already left our warehouse or has been prepared, then cancellation of the order is not possible. A cancellation fee of 10% to 50% applies to all cancelled orders. If you have any questions about making changes to the order, contact the store operator. We always try to find the best solution.

Similar questions

Is it possible to return the balloons if you didn't like them or changed your plans?

Inflated balloons cannot be exchanged or returned.

What quality guarantees do you provide?

Our balloons fly from several days to several weeks, depending on the type of balloon (latex/foil/plastic), size, manufacturing features* and external conditions (air flow, temperature, dust contact, humidity, high temperatures, etc.).

What should I do if the balloons burst during delivery?

In theory, this is possible, but our company pays special attention to packing

What should I do if the balloon started to deflate after delivery?

If the balloon started to deflate after delivery, do not worry.

Still have questions?

We are ready to advise!