سياسة الخصوصية

At Bidus Events Managing LLC, accessible from www.bemybaloon.ae , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Bidus Events Managing LLC and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to our online activities and is valid for visitors to our website www.bemybaloon.ae, our social networks: instagram (https://www.instagram.com/bemyballoon), whatsapp (https://api.whatsapp.com/send?phone=971585311583) , telegram (https://t.me/bemyballoon) with regards to the information that they shared and/or collected in Bidus Events Managing LLC.

Consent

By using our website and social networks, you hereby consent to our Privacy Policy and agree to its terms. Information about sender and receiver we collect:

• name;
  
• phone number;
  
• email;
• demographic information such as date of birthday, preferences and interests;
  
• other information relevant to customer surveys and/or offers.
  

How we use your information

Bidus Events Managing LLC require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• provide, operate, and maintain our website
  
• improve, personalize, and expand our product/service
  
• understand and develop our product/service
  
• develop new products, services, features, and functionality;
  
• communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes;
  
• send you emails;
  
• find and prevent fraud.
  

Log Files

Bidus Events Managing LLC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Third-parties policy

We only share information to fulfill our business obligations, to comply with laws, or to protect your rights. We only share and disclose your information in the following situations: 

• to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes. Or to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved;  
• we may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on our website, which will enable them to collect data about how you interact with the website. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity;
• we may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company;
• we may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us;
• we may share your information with our business partners to offer you certain products, services or promotions. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes;
• we may disclose your personal information for any other purpose with your consent.
  

Information secure

We aim to protect your personal information through a system of organizational and technical security measures designed to protect the security of your personal information. Although we will do our best to protect your personal information, the transmission of personal information to and from our website is at your own risk. Please access the services within a secure environment.  

Last updated 5 May 2025